Privacy
Policy

ALAVANCA Shawnessy ("ALAVANCA," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this website or contacting us, you agree to the practices described below.

Information We Collect

We may collect information you provide directly to us, such as your name, email address, phone number, the program you are interested in, and any message you send through our contact or class-booking forms. We may also collect limited technical information automatically, such as your browser type, device, and general usage data, to help us understand how our website is used.

How We Use Your Information

We use the information we collect to respond to your enquiries, schedule and manage free classes and memberships, provide the programs and services you request, improve our website and offerings, and communicate with you about ALAVANCA. Except as described in "Measuring Our Ads" below, we only use your information for the purposes for which it was provided.

Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and to help us understand website traffic and usage. You can control or disable cookies through your browser settings, though some parts of the website may not function as intended if you do.

Measuring Our Ads

Our website uses the Meta Pixel, a tool from Meta (the company behind Facebook and Instagram). It records the pages you visit on our website and the code Meta adds to an ad's link, if you came to our website from one of our ads. When you send one of our sign-up forms, it also tells Meta that a form was sent and which program or event it was for. The pixel's automatic matching can also pick up details you type into our forms, such as your email address, phone number, and name; they are converted into one-way encrypted codes ("hashes") on your device before Meta receives them.

When you book a free class, our server sends Meta a record of the booking through Meta's Conversions API, so we can see which ads lead to booked classes. That record includes your email address, converted into a one-way encrypted code (a "hash"); the code Meta adds to an ad's link, if you came to our website from one of our ads; technical details such as your IP address and browser type; a coded customer number; and when you booked. It never includes your phone number, your name, or anything about a child.

We share these details with Meta only to measure our own ads. We never sell them, and they are never used for anyone else's marketing.

Third-Party Services

This website integrates third-party services to function properly, including embedded maps (Google Maps) and our class-booking and referral pages, which may be hosted on third-party platforms. When you interact with these services, their own privacy policies apply. We encourage you to review the privacy practices of any third-party service you use.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and business, and only to the extent necessary to provide those services. We may also disclose information if required to do so by law.

Data Security

We take reasonable measures to protect the information you share with us against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Many of our programs are designed for children, and enrolment for minors is handled by a parent or legal guardian. We do not knowingly collect personal information directly from children without the involvement of a parent or guardian. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.

Your Choices & Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of non-essential communications at any time. To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

ALAVANCA Shawnessy
14387 Macleod Trail SW, Calgary, AB T2Y 1M7
Phone: 587-742-0556
Email: info@Alavancayyc.com